Author: Shreshth Tiwari

DataArchiva > Articles by: Shreshth Tiwari
How to Build an Efficient Data Retention Program and Enforce Policies

The Data Retention Dilemma: How to Build an Efficient Data Retention Program and Enforce Policies

With exponentially rising data in this era of digitalization, companies struggle when it comes to storing and managing the data. Whether it’s healthcare, financial, hospitality, federal government, or the education industry, there is overall involvement of sensitive data assets that malicious hackers can steal. It’s no wonder that creating and [...]

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Salesforce Service Cloud Data Archive

Salesforce Service Cloud Data Archive: How to Improve Data Search Quality & Agent Productivity?

Salesforce’s flagship solution Service Cloud is the #1 customer service application that has been helping leading B2B & B2C service providers manage their customer queries efficiently. Service Cloud has been pivotal in enabling service agents to resolve customer cases faster with a complete customer view. This also includes engaging customers [...]

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