Trailblazers all around the world have been eagerly awaiting the announcement about the biggest B2B Cloud festival of the year. And now it’s finally here. This year, Dreamforce is going to be a whole new experience and it is coming to you.. to your city.. to your home. Salesforce leaders [...]
With exponentially rising data in this era of digitalization, companies struggle when it comes to storing and managing the data. Whether it’s healthcare, financial, hospitality, federal government, or the education industry, there is overall involvement of sensitive data assets that malicious hackers can steal. It’s no wonder that creating and [...]
Salesforce’s flagship solution Service Cloud is the #1 customer service application that has been helping leading B2B & B2C service providers manage their customer queries efficiently. Service Cloud has been pivotal in enabling service agents to resolve customer cases faster with a complete customer view. This also includes engaging customers [...]
With the sudden and unprecedented COVID-19 coronavirus outbreak in the start of 2020, no one could have predicted what the market trends will be like for the coming future. The last six months alone have produced more digital transformation than the entire last decade, with every transformation effort already underway [...]
Data is at the heart of everything that happens in businesses, being the engine driving the Salesforce instance. Enterprises are making use of Big Data more than ever before to inform business decisions and gain deep insights into customer behavior, trends, and opportunities for creating extraordinary customer experiences. As business [...]
Just about every action people perform online, leads to the generation of some or the other form of data. This holds true from the Salesforce marketing perspective as well, which is both a blessing and a curse. On one hand, it is beneficial to have more data about the customers [...]
According to the current industry trends, data is the oil that drives the engine of enterprise growth and success. A massive volume of this data is generated on a daily basis that needs constant monitoring and managing. This poses a major problem when storage of this data becomes a hassle. [...]
Salesforce, launched in 1999 by Marc Benioff, is the world’s #1 Customer Relationship Management (CRM) service provider that is designed to automate several sales processes in a company. It also offers a complementary catalogue of enterprise applications aimed at simplifying its key business verticals such as customer service, marketing, analytics, [...]
Implementing an efficient data archiving strategy is not easy, especially when you are dealing with massive datasets. This becomes even more complex with a Salesforce system that allows limited storage. Salesforce admins are often troubled with unprecedented data growth & they regularly look for a strategy that can help them [...]
Implementing an efficient Salesforce Data Management is crucial for all, right from the most basic to the most complex of Salesforce CRM implementations. But even the most delicately designed business processes and analytic reports will be rendered useless without quality data to support them. It’s very important to regularly evaluate [...]