Learn how Salesforce Service Cloud & DataArchiva has helped businesses grow without impacting data growth
The Episode-4 of our ongoing #DataArchiva2020WebinarSeries will cover topics and use cases around Salesforce Service Cloud & how Service Cloud users can adopt an efficient archiving approach leveraging the power of DataArchiva & delivering top-grade customer service without impacting their Salesforce data storage.
- Service Console view of Customer 360 needs complete data of the customers
- How to manage data control on cases and how DataArchiva can provide the same Customer 360 experience
- How archived data can be brought to the service console for a better case management