Our biggest challenge was dealing with a lot of customer data which includes emails, cases, activities and we were concerned from the perspective of security, accessibility and data management. DataArchiva came to our rescue by not only providing a fantastic service in implementation, but we were pleasantly surprised by the agility of their support team. They went to the extent of customizing the application to meet our specific requirements. The other unique challenge we faced was the language barrier, as we are based out of Brazil and our Salesforce Org was in Portuguese. I am highly impressed by the DataArchiva’s team in handling this obstacle so smoothly.