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DataArchiva is an impressive product – it exceeded our requirements for an archival solution. It is well-architected, with multiple archiving options – within Salesforce and external to Salesforce, with considerable flexibility on archival criteria and automation capabilities. We highly recommend that any organization that is looking to optimize their Salesforce environment and save on storage should consider DataArchiva as a solution.
As a Government entity, data security & compliance were two of the biggest challenges for us. As our Salesforce data continues to increase in volume (7 years retention requirement), we were looking for a Gov Cloud certified archiving service provider. DataArchiva met our stringent & complex requirements by offering a secure data archiving solution.
We've been waiting years to have this kind of native, secured, cost-effective, affordable, zero maintenance, instant archive/restore and easy to set up data archive solution, without taking our data out of the Salesforce platform.
My team's developer and I are very impressed with the architecture and development of this product. As the Salesforce Admin this product from the software, install, user interface and documentation are well done.
Our biggest challenge was dealing with a lot of customer data which includes emails, cases, activities & we were concerned from the perspective of security, accessibility & data management. The other unique challenge we faced was the language barrier, as we are based out of Brazil and our Salesforce Org was in Portuguese.