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World’s #1 Travel Tech Company Ensures Seamless Salesforce Data Management & Boosts Service Capabilities
Our customer, who is the world’s #1 travel technology company is celebrated for helping nearly a billion people each year in improving their travel experience. They build critical solutions that help airlines and airports, hotels and railways, search engines, travel agencies, & tour operations in powering better, more rewarding journeys. Committed to making the future of travel even better, our client is leading the industry forward with vision & innovation.
They were using Salesforce Service Cloud extensively to handle customer service & support. After multiple years of use, their case object had grown exponentially resulting in high Salesforce data growth reaching about 20GB in no time & still growing at a rapid speed. Owing to such massive data generation, the application’s performance started deteriorating because of which the service agents began facing challenges in using the application and performing day-to-day activities like data search & report generation.
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Please ask us anything about Salesforce data management or just discuss your unique use case. Our highly skilled data management experts are standing by, ready to help.
DataArchiva offers three powerful applications through AppExchange including Native Data Archiving powered by BigObjects, External Data Archiving using 3rd-party Cloud/On-prem Platforms, and Data & Metadata Backup & Recovery for Salesforce.
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