WEBINAR: Learn how Salesforce Service Cloud & DataArchiva has helped businesses grow without impacting data growth

We are back with our webinar series and the next episode is all set to go live this month. In our previous webinar, we discussed the Salesforce data archiving strategies adopted by leading healthcare & financial enterprises. We showed you real use cases of Fortune 500 companies, their data challenges, and how strategic archiving plans helped them address those challenges. 

Here is the webinar recording here

Our next episode (Episode-4) of #DataArchiva2020WebinarSeries will go live on May 20th. This time we are going to talk about Salesforce Service Cloud and how to efficiently manage data without impacting the data growth. 

In the upcoming session, we will show you how leading Service Cloud users turned their historical data into sustainable business results without impacting data growth and reduced impact on their performance with a storage cost saving of over 85%. Our experts will also talk about the Service Console of Customer 360 by bringing customer data together from all the sources, how to manage data control on cases and how to bring back archived data into the Service Console for faster case management. 

Here are the top webinar Takeaways

  • Service Console view of Customer 360 with complete customer data
  • How to manage data control on cases & how DataArchiva can provide the same Customer 360 experience
  • How archived data can be brought back to the Service Console for a better case management

Considering our broad webinar audience from across continents, for the first time ever, we are making the session live twice to make it convenient for audiences from different time zones. The webinar will be live at 10:30 AM EDT & 3:30 PM AEST on 20th May.  

Webinar Details

Title: Learn how Salesforce Service Cloud & DataArchiva has helped businesses grow without impacting data growth

Date: Wednesday, May 20th

Time: 10:30 AM EDT | 3:30 PM AEST

Here is the webinar recording here.

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DataArchiva offers three powerful applications through AppExchange including Native Data Archiving powered by BigObjects, External Data Archiving using 3rd-party Cloud/On-prem Platforms, and Data & Metadata Backup & Recovery for Salesforce. For more info, please get in touch with us at [email protected]
CEPTES has been a pure-play Salesforce platform-focused company since 2010. We are product magicians as well as Salesforce consulting whizzes with 1000+ customers across the world. DataArchiva is CEPTES’s flagship application listed on AppExchange