Salesforce’s flagship solution Service Cloud is the #1 customer service application that has been helping leading B2B & B2C service providers manage their customer queries efficiently. Service Cloud has been pivotal in enabling service agents to resolve customer cases faster with a complete customer view. This also includes engaging customers [...]
In today’s data-driven business world, no industry irrespective of their size or service is excluded from the government, legal, internal, or competitive demands to retain their historical data for a longer period of time. The financial industry is one of those highly regulated industries where secure data management & retention [...]
Businesses generate a lot of data and often it becomes tough for them to manage the unproportionate data growth and subsequently resulting in high data space consumption. Salesforce offered primary data storage is limited and additional storage is expensive. You can’t stop data growth. However, following a strategic approach can [...]
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Relevant business data is your “ace of spades”. To use it for achieving a competitive edge & business visibility, you need to first have it in your deck. Data is crucial for organizations to make business decisions based on facts and for more accurate targeting. One of the most significant [...]
Developing a long-term data management strategy and selecting a suitable solution has become one of the most important business traits. It requires a significant amount of effort to identify your data retention requirements and technological solutions. A one-size-fits-all archiving tool is not going to add any real value to your [...]
The Salesforce data management is highly crucial, and this is especially true for those companies that process some large amount of information through the CRM. The greatest benefit of archiving data is that it reduces the cost of primary storage. Utilizing such data archiving tools one, can at any point [...]
With the data explosion of recent 5 years, data archiving has come to the forefront as organizations work to maintain hosts of systems that produce diverse types of data. Today, archived information is of great value to Enterprises, therefore maintaining and protecting its accessibility is mission critical. Data backup is [...]